General
This section includes a whole swag of information about how to get the most out of Brolly. Learn bout social media profiles & records, groups, member management, exporting records and more
We refer to capturing ‘social media records’ a lot at Brolly. A record refers to an individual interaction captured by Brolly, this includes any relat...
Tue, 7 Jul, 2020 at 8:10 PM
The thing we know about social media is that feeds move fast. If you're looking for a post by a particular person, you can save yourself a great deal of...
Fri, 22 May, 2020 at 12:00 PM
If you are experiencing issues with Brolly, please contact us at support@brolly.com.au In your email, tell us your account details as much inform...
Sat, 23 May, 2020 at 7:25 AM
Keep updated with the latest news in social media archiving with the Brolly E-Newsletter. When you start your Brolly trial you are also opted in to rece...
Sat, 23 May, 2020 at 6:50 AM
Brolly is set up to capture records for all time, by default. When you connect your social media profiles to your Brolly account, our system does a hist...
Fri, 12 Jun, 2020 at 2:08 PM
All content posted before your accounts are connected in Brolly is still captured, but we call these historic records. This is because we cannot capture th...
Thu, 18 Jun, 2020 at 7:49 PM
You can create tags in Brolly and apply them to records as a way of further refining your feed. This adds to other ways to filter and search your feed. For...
Mon, 10 Aug, 2020 at 9:24 AM
Brolly captures social media records from authorised accounts, this means that you need to sign into the social media profiles in order to connect them. I...
Wed, 22 Nov, 2017 at 4:55 PM
Currently, you can export your records into your EDRMS if required and can manage the retention through your existing internal systems. As Brolly has a varie...
Wed, 22 Nov, 2017 at 4:48 PM
Facebook tokens* may expire in Brolly, to keep your access secure, or if Facebook has changed how your account is accessed. We will try and let you know...
Tue, 11 Aug, 2020 at 12:14 PM