So you've been invited to Groups! Congratulations!


Groups is a Brolly add-on for organisations with teams who manage separate social media accounts. As a Group owner you can manage the social media accounts that you're responsible for. You can also add and manage team members.


Let's get started!

Brolly works in the background, capturing and securely storing your social media conversations while you do what you do best - engaging with your community.


Connect a social media account

  1. Log in to Brolly and choose Settings on the left. The settings page appears with the Groups tag active. 
    What you see when you choose Settings depends on your permissions.
    • Organisation owners can see tabs for Accounts, Users, Groups, Organisation, Plans & Billing
    • Group owners can see only the Groups tab

  2. In the Groups tab, select the three dots beside the group you want to update or view.

    The details screen for the selected group appears. 

  3. In the Group details screen you can:
    change the Group name
    connect or disconnect social media accounts
    invite team members and manage access


Change the group name

Select the edit icon and edit, then Save changes or cancel. 


Connect or disconnect social media accounts

In the accounts area of the group details screen, select Add account. Brolly shows the account selection screen. See how to connect accounts.  


Invite team members and manage access

In the group details screen, team members you have already invited are listed. 

Add new team members by choosing Add people. Read more about how to invite team members to Brolly.


In the Actions column, click the the three dots ... to re-invite pending members, de-activate active members or change member access.