When you are connecting accounts to Brolly during your first set up, or when you're adding groups and inviting people in your team, you might find that the browser doesn't display everything you're expecting to see. This is usually due to caching.
Brolly works on all the main browsers, for example Chrome, Firefox, Microsoft Edge and its predecessor Internet Explorer.
Sometimes the browser caches (remembers) a previous page. This is normal for browsers. You might have noticed this happening with a number of web applications. The cache settings might be set up by your IT team, or might be the default browser settings, but either way, there's an easy way to get around caching. It's called a hard refresh.
How to hard refresh
| Browser | Windows | Mac |
|---|---|---|
| Chrome | Hold down Ctrl and press F5 | Hold down ⌘ Cmd and Shift key and then press R |
| Firefox | Hold down Ctrl and press F5 | Hold down ⌘ Cmd and Shift key and then press R |
| Microsoft Edge/ Internet Explorer | Hold down Ctrl and press F5 | N/A |