Before you begin

  • To add an instagram account to Brolly, check that the  account must be connected to a published, business Facebook page. 
  • You should also allow popups in your browser, as Facebook may pop up a log in window. 


1. Check if your Instagram is connected to your Facebook page

  1. Log in to Facebook and go to the business page associated with the Instagram account 
  2. Go to Page settings
  3. In the left hand menu, choose Instagram
  4. If there is an Instagram account connected to the Facebook page it is listed in the Connected Instagram account section


2. Check if your Facebook page is a business page

Business pages on Facebook are different to personal profiles. Business pages have tabs and business information such as opening hours. Visitors can 'Like' or 'Follow' a business page and may also be able to purchase goods or services. As the page owner, admin or editor of a business page you can see Page settings, are able to boost posts, view insights and respond to messages. 


Read more about business Facebook pages in the Facebook Business Help Centre.


3. Steps to connect Instagram

  1. Log in to Brolly
  2. Go to Settings and Add Account. For more information about adding accounts, visit the Getting Started article Connect your social media accounts to Brolly.
  3. In the Add an account screen, choose Instagram.
    If you are logged in to Facebook with the correct credentials for the related Facebook page, the connected Instagram account appears in the Add an account screen.
    If you are not logged in to Facebook, a Facebook popup window appears. Facebook prompts you to log in. When you have logged in to Facebook, the connected Instagram account appears in the Add an account screen.
  4. Select the account by ticking the checkbox, then choose whether you want to start the historic crawl from a custom date or right back to when the account first went live. 
  5. Click Add to finish adding the account. You are returned to the Accounts screen and the Instagram account you added should now be in the list of connected accounts. 

You might also like... 

Connect your social media accounts to Brolly

Connect a Facebook group to Brolly

How to add a YouTube account to Brolly


Additional support

We're here to help! 

Search the full knowledgebase or email us at support@brolly.com.au