Getting started
Knowledge base articles to help you get up and running with your Brolly account.
To see, archive and export records for your social media activity, you'll need to connect one or more social media accounts, such as Facebook pages, Fac...
Mon, 9 Aug, 2021 at 4:12 PM
Before you begin To add an instagram account to Brolly, check that the account must be connected to a published, business Facebook page. You should als...
Tue, 1 Sep, 2020 at 2:34 PM
If you use Facebook groups to connect with your customers and build a community, you can capture and archive those conversations in Brolly. Connecting ...
Fri, 2 Apr, 2021 at 1:33 AM
If your organisation uses YouTube to communicate publicly, you'll want to add your YouTube channels to Brolly. Summary steps Log into Brolly >...
Thu, 26 Nov, 2020 at 1:41 PM
Congratulations on connecting your social media accounts! The next thing to do is invite team members to join you. Why is this important? Brolly is ...
Mon, 27 Jul, 2020 at 1:30 PM
When you invite team members to Brolly you can specify choose to give them Owner or View-only access. Not sure which role to choose? The table below sh...
Tue, 13 Jul, 2021 at 10:35 AM
Your feed in Brolly is where you can see all the records that have been collected from the social accounts you connected. Not sure how to connect your s...
Fri, 26 Jun, 2020 at 8:42 AM
Brolly offers a powerful range of options for finding specific records. You're also able to filter your feed to see only records that share particular c...
Mon, 10 Aug, 2020 at 9:22 AM
When you look at your Brolly feed, you’ll see records from all your connected accounts stacked up like tiles. To see more details for any record, cli...
Fri, 12 Jun, 2020 at 3:23 PM
The Export function in Brolly enables export of your organisation's social media records. All Brolly plans have access to the Exports function. Expor...
Tue, 10 Nov, 2020 at 12:59 PM